Self-help and online resources

We want you to know we are always here to talk to.

You can reach out to our SEWS team or Disability and Wellbeing Advisor for any impartial advice, guidance or support.

If you’d prefer, you can also talk to a professional elsewhere. There are so many organisations out there, based locally in London, as well as across the UK ,who offer help and advice on a range of issues.

Many of these organisations are available online, over email and webchat, as well as over the phone.

We’ve put together a list of these key organisations and the ways you can contact them below. If there’s any we’ve missed out and you think would be helpful to include for others, please do let us know.

You can also view our blog about housing and legal resources and support here.

Alcohol

Website: Alcoholics Anonymous

Email: help@aamail.org

Helpline: 0800 9177650 (freephone)

Website: Recovery

Helpline: 0203 553 0324 (24-hour free call back help service)

Website: We are with You

An online chat service is available.

Bereavement

Website: Cruse Bereavement Care National

Email: helpline@cruse.org.uk

Helpline: 0808 808 1677

Citizen’s Advice

Website: Citizen’s Advice

Adviceline: 03444 111 444

Contraception & Sexual Health

Website: British Pregnancy Advisory Service

Abortion and emergency contraception services.

Call: 08457 304030

Website: National Aids Trust Helpline

For support and advice about HIV.

Call: 020 7814 6767

Email: info@nat.org.uk

Sexual Health Helpline: 0800 567 123 (freephone)

Website: Terence Higgins Trust

Call: 0808 802 1221 for an adviser or 020 7812 1600 for switchboard.

Domestic Abuse & Violence

Refuge

Website: Refuge

Domestic Violence Helpline: 0808 200 0247 (24-hour freephone)

Women’s Aid

Website: Women’s Aid

Email: helpline@womensaid.org.uk

A live chat service is also available.

ManKind

Website: ManKind

Helpline: 01823 334244 (weekdays, 10am – 4pm)

Drug Abuse

Website: We are with You

An online chat service is available.

Website: Talktofrank

Helpline:

Call: 0300 123 6600 (available 24 hours, 7 days a week)

Text: 82111

Live online chat is also available 2pm – 6pm, 7 days a week.

Website: Recovery

Helpline: 0203 553 0324 (24-hour free call back help service)

Eating Disorders

Website: Beat

Email: help@b-eat.co.uk

Helpline: 0808 801 0677

One-to-one webchat is also available.

Website: Recovery

Helpline: 0203 553 0324 (24-hour free call back help service)

Homelessness

Website: Centrepoint

Helpline: 0808 800 0661 (freephone, Monday-Friday, 9am – 5pm)

Online chat is also available.

Website: Shelter

Helpline: 0808 800 4444 (freephone, open every day of the year, 8am – 8pm on weekdays and 9am – 5pm on weekends)

Live web chat is also available.

Website: St Mungo’s

Call: 020 3856 6000

Email: info@mungos.org

Mental Health

Website: Campaign Against Living Miserably

Mental health support specifically for men.

Webchat (available 5pm – midnight every day)

Helpline: 0800 58 58 58 for outside London or 0808 802 58 58 for in London (5pm – midnight every day).

Website: Mind

Call: 0300 123 3393

Email: info@mind.org.uk

NHS Direct Helpline: 111 (free call service 24 hours a day, 7 days a week)

Mood self-assessment

Counselling for students

Website: Papyrus

For people under the age of 35.

Email: pat@papyrus-uk.org

Helpline:

Call: 0800 068 41 41

Text: 07786 209697

(Open 10am – 10pm in the week, and between 2pm and 10pm at weekends and bank holidays).

Website: Rethink

Call: 0300 5000 927

Email: advice@rethink.org

(Online web chat is also available, every weekday, 10am – 1pm).

Website: Sane Line

Support Forum

Call: 0300 304 7000 (4.30pm – 10.30pm, every evening)

Textcare

Website: Silverline

For people over the age of 55.

Helpline: 0800 4 70 80 90 (freephone service available 24 hours a day, every day of the year)

Website: Student Minds

Website: Student Space

Call: 0808 189 5260 (available 4 – 11pm every day)

Email: students@themix.org.uk

Live web chat is also available.

Website: The Samaritans

Helpline: 116 123 (freephone, 24 hours a day, 7 days a week)

Email: jo@samaritans.org

Rape and Sexual Assault

Website: Rape Crisis

Helpline: 0808 802 9999 (available every day of the year between 12pm – 2.30pm and 7pm – 9.30pm)

Live online chat service is also available.

Self Harm

Website: Harmless

Email: info@harmless.org.uk

Sexuality

Website: MindOut

Call: 01273 234839

Email: info@mindout.org.uk

Online chat support is available most evenings, 5.30pm – 7.30pm, and on Sundays from 2 – 4pm, with additional hours most days.

Website: Switchboard

Email: chris@switchboard.lgbt

Helpline: 0300 330 0630 (available 10am – 10pm every day)

Online chat is also available.

Victims of Crime

Website: Victim Support

Helpline: 08 08 16 89 111 (free calls)