Summary of Refund Policy
Extract from Bloomsbury Institute’s Terms and Conditions
Bloomsbury Institute’s Refund Policy is set out in full within the Terms and Conditions. For simplicity, the relevant parts of the Terms and Conditions that specifically relate to refunds have been extracted and presented below.
N.B. This is not a separate policy and the definitive version of our Refunds Policy is as stated in the Terms and Conditions, which can be accessed at:
2. Section 10 – Refund of fees
Once you have accepted an offer of a place on one of our courses, if you do not cancel the contract in accordance with Section 2.1 above, you are liable to pay the total tuition fees payable for the whole year of the course.
However, if you withdraw within two weeks of the course’s advertised start date, you will only be liable to pay 50% of the total fees payable for the whole year of the course. Any fees paid in excess of this amount will be refunded. Further information is included in our Withdrawal, Suspension and Deferral Policy.
A refund request must be made no later than four weeks after the course’s advertised start date.
3. Section 2 – The Contract
3.1 Section 2.2 – Our right to withdraw a course
If we make you a conditional or unconditional offer of a place on one of our courses, this offer is subject to the recruitment of a minimum number of students to make delivery of your course viable from an educational perspective. The minimum number of students for all our courses is set at 12.
We have the right to withdraw a course (even after you have accepted an offer and paid a Tuition Fee Deposit) if this minimum number of students has not been recruited, provided you are notified no later than 56 calendar days prior to the course’s advertised start date.
In these circumstances, we will refund all tuition fees paid. We will accept no responsibility for any other losses which you might incur.
3.2 Section 2.3 – Our right to change the awarding body
Provided you are notified no later than 56 calendar days prior to the course’s start date, we are entitled to substitute an alternative awarding body of similar standing in place of the published awarding body for any of our courses. In these circumstances, you will be entitled to cancel the contract within 14 days of the date we inform you of this change and we will refund all tuition fees paid. Such cancellation must be made in writing.
3.3 Section 2.4 – Our right to make changes to course content and structure
We are entitled to make changes to the published course content or structure. You will be informed of any significant changes to the published course content or structure no later than 56 calendar days prior to the course’s start date. In these circumstances, you will be entitled to cancel the contract within 14 days of the date we inform you of any significant changes and we will refund all tuition fees paid. Such cancellation must be made in writing.
4. Section 3 – Tuition Fee Deposit Scheme for new students
If your tuition fees will be paid through the Student Loans Company (SLC), please see Section 4.
If we make you an offer of a place on one of our courses, within 7 calendar days of accepting the offer you are required to pay a Tuition Fee Deposit equal to 50% of the total fees payable for the first year of your course, or for the duration of the whole course in the case of courses with a duration of no longer than 18 months. If we make you a conditional offer (and if you accept the offer), the Tuition Fee Deposit only becomes payable within 7 calendar days of you having satisfied all the conditions.
See Section 6.1 below for payment options.
The Tuition Fee Deposit is not refundable, except in the circumstances set out in Section 3.1 below.
4.1 Section 3.1 – Repayment of the Tuition Fee Deposit
The Tuition Fee Deposit is not refundable, except in the following circumstances:
- If you are an international student and your student visa application is rejected in writing by the British Embassy or British High Commission. Should your student visa application be rejected, you must provide us with the following documentation before a refund of the Tuition Fee Deposit will be made:
- A copy of the Visa Rejection Notification from the British Embassy or British High Commission; and
- A request in writing with your original signature. The refund request must be made no later than 28 calendar days after the course’s advertised start date.
- In the event of the following circumstances:
- we withdraw your course in accordance with Section 2.2 above;
- we substitute the awarding body for your course in accordance with Section 2.3 above; or
- we make significant changes to your course in accordance with Section 2.4 above.
The Tuition Fee Deposit will not be refunded if you are found to use fraudulent documents to support your application for a place on a course or to support a student visa application. The Tuition Fee Deposit will also not be refunded if your student visa application is rejected due to a failure to submit documents with your student visa application which had previously been submitted to (and approved by) our UKVI Compliance Officer.
5. Section 4 – Undergraduate students from the UK and EU: Student Loans Company (SLC)
If your tuition fees are paid through the SLC you will not be required to pay any additional tuition fees other than those paid to us through the SLC, although you will be personally liable for other financial charges as set out at Section 7.2 below. We will not make any refund of any tuition fees received through the SLC unless such request is received directly from the SLC (and normally any refund will be paid to the SLC).
If for any reason the SLC does not pay any part of your tuition fees, you will be liable to pay any outstanding balance in accordance with Sections 5 and 6 of the Terms and Conditions.