Monitoring and Review

UK Quality Code

Within this section, staff and students should refer to the following Expectation(s) from the UK Quality Code. For additional guidance, reference should be made to the Indicators within the stated Chapter(s) of the UK Quality Code.

Expectation (Chapter A3.3)

‘Degree-awarding bodies ensure that processes for the monitoring and review of programmes are implemented which explicitly address whether the UK threshold academic standards are achieved and whether the academic standards required by the individual degree-awarding body are being maintained.’

Indicator(s)

http://www.qaa.ac.uk/assuring-standards-and-quality/the-quality-code/quality-code-part-b

Introduction to Course Monitoring and Review

Overview – Course Level

Course Committees play a critical role in the internal management and monitoring of academic standards. It is through Course Committees that we self-evaluate our module and course provision. This includes the consideration and formal response, through Module Monitoring Reports to: student performance, student evaluation questionnaires and external examiner reports. Reflective and forward-looking internal Course Annual Monitoring and Evaluation Reports (AMER’s) are produced for every course. These reports are considered and approved by the relevant Course Committee and our Quality Assurance and Enhancement Committee. Separate Annual Monitoring and Evaluation Reports are written for university partners, where required, which are likewise considered by the relevant Course Committee. An Overview AMER Report is produced that incorporates the key findings from all Course AMER’s and this report is considered and approved by the Quality Assurance and Enhancement Committee. Within the Course Committee there is academic discourse relating to teaching, learning and assessment, and the continuous improvement and enhancement of the student experience. All Course Committee minutes are received by our Academic Committee for information and our Quality Assurance and Enhancement Committee and Senior Management and Leadership Team for information and action.

Overview – Module Level

At the end of each module all students are invited to complete a module evaluation, which also seeks course-wide opinions.  The data from these module evaluations is considered within the relevant Course Committee through our Module Monitoring Reports.  Module Monitoring Reports are completed for every module.  Module evaluation is also reflected on within the course’s internal and external annual monitoring and evaluation reports.

The overall aim of the monitoring and review process is to ensure the following elements are considered and any actions required are indentified and implemented:

  • The health of courses including success data;
  • Summary of issues across all courses.
  • Overall student experience covering following areas:
    1. Assessment
    2. Curricula
    3. Learning and Teaching
    4. Student support
    5. Learning resources
  • Good Practice across all courses.

Data Collection and Feedback

The data used for the purposes of course monitoring is collected mainly through following sources:

  • Statistical data from Registry
  • Module Monitoring Reports produced at module level by Module Leaders
  • Student Module Evaluation Questionnaires (SMEQs)

Several other reports are also consulted as a part of our monitoring process which includes:

  • External Examiners’ reports (where applicable)
  • External Verifiers’ reports (where Applicable)
  • Moderators’ reports (where Applicable)
  • Minutes of the Student Staff Consultative Forum (SSCF)
  • Information gathered through Course Committee meetings

The following comprise the key individuals involved in the monitoring and evaluation process:

  • Course Leaders of relevant courses
  • Module Leaders of relevant courses
  • Academic Registrar
  • Deputy Academic Principal
  • Student Council Student Representatives (SRs) of relevant groups

Linking to our Annual Planning Cycle

Course Leaders are responsible for completing an Annual Monitoring and Evaluation Report (AMER) for their course at the end of each academic year.  The AMER is the principal instrument for the routine monitoring of our activities. The AMER provides comprehensive and reliable evidence on the quality and standards of our academic provision, and on factors that impact upon that provision.  It provides intelligence on current and possible future developments within a Course Team’s academic or professional community and across the institution.

The AMER procedure is a crucial component of the deliberative aspect of the quality system – a system that is dependent on the mutual accountability of, and open exchanges between, managers, students and staff.  A useful or conclusive AMER is comprehensive, forward-looking, action-focused, strategic and evaluative.  The AMER provides an ‘early warning’ of issues and factors that may affect – either positively or negatively – the quality and standards of our provision.

The AMER identifies areas of good practice which are worthy of dissemination throughout the institution.  This dissemination will take place through the Senior and Academic Leadership Team (SALT) and within the Teaching and Learning Forum (which is convened by the Centre for Excellence in Teaching and Learning (CETL)).

Development and approval of Annual Monitoring and Evaluation Reports (AMERs) for each course by Course Leaders as well as an Overview AMER by the Deputy Academic Principal form an important part of our Annual Planning Cycle.

Annual Planning Cycle

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