Quality and Enhancement Manual

Introduction

The Quality and Enhancement Manual (QEM) is relevant to both staff and students. It aims to act as a central source of information for policies and procedures which support The Bloomsbury Institute in assuring the quality of its learning, teaching and supervision. Students may expect advice from lecturers on the use and interpretation of the QEM if they need it.

The QEM includes the regulatory framework which governs teaching and learning at The Bloomsbury Institute and the provisions of such frameworks that have regulatory force. Where statements contain the wording that The Bloomsbury Institute or students ‘should’ take particular actions or adhere to certain principles, this has regulatory force to mean that The Bloomsbury Institute and students are required to comply with the policy as stated.

In applying the principles of the QEM, and in all our institutional activities, staff are expected to act in an unbiased manner and report any relevant and substantial conflicts of interest that arise.

Some of the pages of the manual will be directly relevant to students, others only relevant to staff, whilst a third category will be useful to all.

Contents

The UK Quality Code for Higher Education

Part A: Academic Standards

Partnership Agreements and Courses

QAA Review for Educational Oversight

Division of Responsibility: LSBM and its Academic Partners

Organisational Structure

Decision Making Committee Structure

Deliberative Meetings

Study Regulations

Assessment – Quality Control Procedures

Marking and Assessment

External Examining

Part B: Assurance and Enhancement of Academic Quality

Course Approval and Modification of Existing Courses

Recruitment and Admissions

Student Support and Development

Students with Disabilities

Centre for Excellence in Teaching and Learning (CETL)

Placement Learning

Career Development

Student Engagement

Assessment

Complaints and Appeals

Monitoring and Review

Part C: Provision of Information

Part D: All Policies and Procedures

Part E: Corporate Documents

Part F: Student Forms and Guidance