Frequently Asked Questions

How Do I Find IT Support Help Documentation

  1. Go to www.bil.ac.uk, click on “Student Services”
  2. Click on “IT Services”.
  3. Click on “All IT Services”
  4. Click on a category to browse FAQs.
  5. Click on a question/fact to see help instructions
  6. To narrow your search, click “Browse by Topic” and select the topic you are looking for
  7. Alternately, use the “Search” input box to search for the required information.


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