Frequently Asked Questions

How Do I Change/Update My Office 365 password.


  1. Go to www.bil.ac.uk, click on “Student Services” and click on “Office365”.
  2. Enter your username email (LONXXXXXXXXX@bil.ac.uk) and Office365 password.
  3. Click on the 'Tiles Icon' located in the top left corner of the page.
  4. Click on 'All'.
  5. Scroll down to ‘Other’ and click on the 'Update Password’ tile.
  6. Enter your LON email address.
  7. Enter your 'Old Password'.
  8. Enter your 'New Password' and enter your 'New Password' again to confirm and click “Submit”.
  9. Your new password should now be saved (please note, when you change your Office365 password, your Canvas and SSP password will also change to the new password).

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